SIMON SUSTAINABILITY REPORT 2022
CUSTOMER SAFETY FIRST As a Company, our commitment to providing healthy and safe environments for our employees, shoppers, tenants, and the communities we serve remains unwavering. It is our vision to be the epicenter of commerce and community, and Simon aims to become the ultimate Live/Work/Play/Stay/Shop destination in each of our markets. Some of our most exciting projects feature state-of-the- art residential opportunities and ultra-modern office and commercial spaces. Simon Security Program, the top security program in the retail real estate sector, is dedicated to providing safe environments for shoppers and employees across the country. Simon’s Operational Intelligence Center (OIC) provides security monitoring services to 74 properties and life-safety alarm systems and intelligence monitoring services to 193 properties. The OIC’s centralized approach promotes efficiency, continuity, and situational awareness, while providing exceptional customer service through standardized training and work-flow management. Simon Corporate Security has expanded the implementation of CCTV camera towers and solar-powered LPR camera systems to supplement traditional security measures. The new towers and camera systems offer superior video quality and added features such as lighting, intercom connectivity, and exception-based alerting. Simon has also incorporated contraband-detection K9’s, a program that involves the strategic deployment of highly trained dogs and armed, uniformed handlers in certain mall interiors during peak periods. Shoppers are encouraged to engage with the dogs, who are specifically trained to be friendly to the public. These new programs were showcased during the Simon Law Enforcement Summit in September 2022. The Summit brought together several hundred stakeholders, including executive law enforcement leaders, Simon property managers, luxury tenant security executives, and more, for a two-day interactive event that stimulated networking opportunities and nourished public/private partnerships from across the country. The 2022 Law Enforcement Summit facilitated engagement with leading technologies that support Simon’s collaborative and adaptive security strategies.
2-DAY Summit organized in 2022
74 Properties receive the full suite of services from Simon’s Operational Intelligence Center
193 Properties receive Life Safety Alerting and Intelligence services from Simon’s Operational Intelligence Center
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CREATING SUSTAINABLE CENTERS
COMMUNITIES
CUSTOMERS
ENVIRONMENT
EMPLOYEES
APPENDIX
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